top of page

Terms & Conditions

Customer Care

At OpluXe, we are committed to providing exceptional customer care to ensure your shopping experience is seamless and enjoyable. Our dedicated Customer Care team is here to assist you with any inquiries, concerns, or feedback you may have. Whether you need assistance with product information, order tracking, or returns and exchanges, we are here to help.

  • Contact Options: You can reach our Customer Care team via email at [insert email address], by phone at [insert phone number], or through our live chat feature on our website.

  • Prompt Response: We strive to respond to all customer inquiries in a timely manner. Our team is available during regular business hours to assist you promptly.

  • Product Assistance: If you have questions about our products, sizing, materials, or anything else related to your purchase, our knowledgeable Customer Care representatives are here to provide you with the information you need.

  • Order Support: If you need assistance with tracking your order, modifying your order details, or any other order-related inquiries, our team will be happy to assist you throughout the process.

  • Returns and Exchanges: If you're not completely satisfied with your purchase, our Customer Care team will guide you through our returns and exchange process to ensure your satisfaction.

  • Feedback and Suggestions: We value your feedback and suggestions. If you have any comments, ideas, or concerns about your shopping experience or our products, please don't hesitate to reach out to us. Your input helps us improve our services and offerings.

At OpluXe, your satisfaction is our priority, and we are dedicated to providing you with the highest level of customer care. Thank you for choosing OpluXe.

Privacy & Safety

At OpluXe, we prioritize the privacy and safety of our customers. We are committed to safeguarding your personal information and ensuring a secure shopping environment. Here are some key points regarding our privacy and safety measures:

  • Secure Transactions: We use industry-standard encryption technology to protect your payment information during online transactions. Your financial data is encrypted and securely transmitted to ensure your privacy and prevent unauthorized access.

  • Data Protection: We adhere to strict data protection policies to safeguard your personal information. Your data is collected and stored securely in compliance with applicable laws and regulations.

  • Confidentiality: We respect your privacy and confidentiality. Your personal information, including your name, address, and contact details, is used solely for the purpose of processing your orders and providing you with the best possible service. We do not share your information with third parties without your consent, except as required by law.

  • Secure Account: If you create an account with us, we encourage you to choose a strong and unique password to protect your account from unauthorized access. We also recommend keeping your login credentials confidential and logging out of your account when using shared devices.

  • Communication Preferences: We respect your communication preferences. If you choose to subscribe to our newsletter or promotional emails, we will only send you relevant information about our products, promotions, and events. You can opt out of these communications at any time by following the unsubscribe instructions included in the emails.

  • Updates to Privacy Policy: We may update our Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We encourage you to review our Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

At OpluXe, we are committed to providing you with a safe and secure shopping experience. If you have any questions or concerns about our privacy and safety measures, please don't hesitate to contact us. Thank you for choosing OpluXe.

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

Wholesale Inquiries

Thank you for your interest in partnering with OpluXe. We welcome wholesale inquiries and are excited to explore potential collaborations with retailers, distributors, and other business partners. Here's how you can get in touch with us:

  • Contact Information: For wholesale inquiries, please email us at [insert wholesale email address]. Our dedicated Wholesale Team will review your inquiry and respond to you promptly.

  • Product Catalog: If you're interested in carrying OpluXe products in your store or distribution network, please let us know your specific product interests and quantities. We can provide you with our current product catalog, including pricing and availability information.

  • Custom Orders: We also offer customization options for certain products to meet your unique needs and preferences. If you have specific requirements or would like to discuss custom orders, please let us know, and we'll work with you to fulfill your requests.

  • Minimum Order Quantities: Depending on the products and your location, we may have minimum order quantity requirements for wholesale orders. Our Wholesale Team will provide you with detailed information about minimum order quantities and other terms and conditions.

  • Shipping and Logistics: We offer worldwide shipping for wholesale orders and can assist you with logistics and shipping arrangements. Our goal is to make the ordering and delivery process as smooth and efficient as possible for our wholesale partners.

  • Customer Support: Once your wholesale order is confirmed, our dedicated Customer Support Team will be available to assist you throughout the ordering process and address any questions or concerns you may have.

At OpluXe, we value our partnerships with wholesale clients and are committed to providing you with high-quality products and exceptional service. We look forward to hearing from you and exploring the possibility of working together. Thank you for considering OpluXe for your wholesale needs.

bottom of page